What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Changing the email address recipient in notification

    Asked by MOHAN SHARMA  on January 05, 2016 at 10:40 AM

    SIR,

    ACTUALLY I HAVE MY WEBSITE WITH THE NAME OF GGIFTS.IN IN WHICH IAM USING YOUR APPLICATION.

    bUT WITHOUT MY NOTIFICATION I RECIEVED A MAIL TODAY--

    Email address for your account ggifts was changed to admin@ggifts.in at http://www.jotform.com

    If this change is unauthorized, your account might have been compromised. Please contact us immediately.

     

    So my submission today is firstly pl do not change the existing mail id that is gurnoorsolutions@gmail.com

    and pl add one subuser email id that is GGIFTS@GMAIL.COM

     

     

    Page URL:
    ggifts.in

    email notification recipient change email email recipient
  • Profile Image
    JotForm Support

    Answered by Kiran on January 05, 2016 at 12:21 PM

    When you change your account email address from your account settings, the above email will be sent automatically. You can see your account history to see the IP address and other changes from the following URL after logging into your account.

    https://www.jotform.com/myaccount/history

    I see that the notification on your form is also set to receive the email to the changed email address. If you want to receive the notification to your other email ID, you may change it from the email setup wizard. 

    If you want to receive the notification to both email addresses, you may separate them by comma and place it in Recipient email field. Please refer to the guide below that can help you with this.

    http://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    Hope this information helps!

  • Profile Image

    Answered by MOHAN SHARMA  on January 06, 2016 at 12:06 AM

    SIR,

    FIRST PL TELL ME WHATS MY ACCOUNT INFORMATION FOR MY WEBSITE GGIFTS.IN

    SECONDLY ,PL ADD UP MY INITIAL E MAIL ID THAT IS GURNOORSOLUTIONS@GMAIL.COM.

    FINALLY AND IF POSSIBLE ADD GGIFTSINDIA@GMAIL.COM

    AND PL REPLY AS SOON AS POSSIBLE.

  • Profile Image
    JotForm Support

    Answered by Jan on January 06, 2016 at 06:37 AM

    I'm sorry to inform you that we don't have any information about your account in GGifts.in.

     

    Please follow the steps below in order to change the recipient email:

    1. Click the "Emails" button in the toolbar.

    2. Click the "Edit" button in the selected notification.

    3. Click the "Reply-To and Recipient Settings" button at the bottom.

    4.  Edit or change the "Recipient E-mail" field.

    5. Click the "Finish" button when you're done.

    **If you want to send this notifications to multiple recipients, then you can add another email address separated by a comma (,) . Here is an example:

    user1@domain.com, user2@domain.com, user3.domain.com

     

    Related guide: Send Notifications to Multiple Recipients

    Hope that helps. Thank you.