What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Google Spreadsheet not syncing new submissionsAsked by SXSWArtDepartment on January 05, 2016 at 10:41 AM
As per mentioned by my colleague on the other thread, there was a temporary issue on the server and was already resolved. Users reporting this problem seems to be getting submissions data on the spreadsheet by now. Since you mentioned that there were data that didn't go through the spreadsheet during that time, we suggest to refresh the integration so it will create a new spreadsheet with all the submissions data it. Just remove the integration and integrate it again. This normally solves the issue.
If you are still experiencing this problem after that, please let us know which of the share form in your account this is happening so we can run on a test on its cloned version.