- arcofwestchesterAsked on January 05, 2016 at 10:55 AM
On 12-29-15, 5 jotform emails were received but the payment never made it to PayPal.
On 12-31-15 one jotform email ws received but the payment never made it to PayPal.
Can you look into this for us ASAP. I have names and amounts.Page URL:
- victorAnswered on January 05, 2016 at 12:28 PM
Sorry for this inconvenience. Could you please verify if this users completed the payment/donation correctly.
You may view any incomplete payment/donation from the submission page, Paypal Incomplete Payments FAQ.
If you have any other question, please feel free to contact us.