What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Widgets Not Responding again?

    Asked by MembershipSec on January 05, 2016 at 12:20 PM

    Inventory widget not responding.

    Message to please run the wizard.

    Similar to yesterday and last week.

    Is there a problem again with widgets?

    problem message and Week
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    Answered by MembershipSec on January 05, 2016 at 12:38 PM

    Now responding again. This is becoming annoying and a regular problem making forms unreliable. Clearly a back end problem. Any comments please?

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    Answered by MembershipSec on January 05, 2016 at 01:24 PM

    Stopped working again.

    This appears to be a system fault - any comments yet please?

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    JotForm Support

    Answered by Charlie on January 05, 2016 at 01:31 PM

    Apologies for the inconvenience. Our developers are already aware of the problem and they are doing their best to resolve it immediately.

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    JotForm Support

    Answered by Charlie on January 05, 2016 at 01:40 PM

    We just received news from our devops. The hosting company involved in the widgets seems to have some network issues which affected the server side widgets. Our devops have implemented our backup servers on this. Everything should be working in your end now. If you are still having problems on this, please do let us know. Apologies for the inconvenience that this might have caused you.