Forms seem offline

  • lagedor
    Asked on January 5, 2016 at 12:34 PM

    Hi

    When looking at my website I get a report telling my my form is temporarely not available. Can you tell me what's going on?

     

    Thanks

    Paul van Aacken

    The Netherlands

     

  • Sammy
    Replied on January 5, 2016 at 2:11 PM

    Hello Paul,

    I have tested each of your forms and they are currently being displayed correctly.

    The message might have been caused by a temporary spike in traffic to our servers or during the synchronization of the eu servers.

    Kindly let us know if the issue still persists so that we can further investigate the cause.

    Could you also provide us with a link to thw website where the form is embedded to allow us to get a better overview of the situation?

     

  • lagedor
    Replied on January 5, 2016 at 3:04 PM

    Just tested again, problem still occurs. I have a screen saying "WHOOPS".

     

     

  • jonathan
    Replied on January 5, 2016 at 5:27 PM

    I also could not reproduce the issue of non loading forms on your account. I checked the recently used forms, and they are available.

    http://www.jotformeu.com/form/60042230687348

    http://www.jotformeu.com/form/51193033450344

    Forms seem offline Image 1 Screenshot 20

     

    If the issue is happening on your website, can you please share to us the URL of your website where we can test and check the forms used.

    Let us know if issue persist