Forms seem offline

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    Asked on January 05, 2016 at 12:34 PM


    When looking at my website I get a report telling my my form is temporarely not available. Can you tell me what's going on?



    Paul van Aacken

    The Netherlands


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    Answered on January 05, 2016 at 02:11 PM

    Hello Paul,

    I have tested each of your forms and they are currently being displayed correctly.

    The message might have been caused by a temporary spike in traffic to our servers or during the synchronization of the eu servers.

    Kindly let us know if the issue still persists so that we can further investigate the cause.

    Could you also provide us with a link to thw website where the form is embedded to allow us to get a better overview of the situation?


  • Profile Image
    Answered on January 05, 2016 at 03:04 PM

    Just tested again, problem still occurs. I have a screen saying "WHOOPS".



  • Profile Image
    Answered on January 05, 2016 at 05:27 PM

    I also could not reproduce the issue of non loading forms on your account. I checked the recently used forms, and they are available.


    If the issue is happening on your website, can you please share to us the URL of your website where we can test and check the forms used.

    Let us know if issue persist