What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why does Captcha field show the input field to the right of the graphic instead of under it?

    Asked by yajohnson37068 on January 05, 2016 at 12:45 PM
    Page URL:
    http://mojoflorida.com/contact.html

    captcha field input field right
  • Profile Image
    JotForm Support

    Answered by Kiran on January 05, 2016 at 02:21 PM

    Are you referring to your JotForm titled "PeeWee Contact Form"? As I check your JotForm, the captcha field seems to be displaying properly. 

    If you are referring to something different, please let us know. We will be happy to assist you.

     

     

     

  • Profile Image

    Answered by yajohnson37068 on January 05, 2016 at 10:46 PM
    That is the one I was referring to, but I decided to delete Captcha because
    I found a post that said you have other ways of stopping spammers and only
    offered Captcha because people requested it.
    Is this the case? Or is Captcha really necessary to stop spammers from
    hijacking a form?
    Yvonne Johnson
    ...
  • Profile Image
    JotForm Support

    Answered by BJoanna on January 06, 2016 at 05:51 AM

    A CAPTCHA (an acronym for "Completely Automated Public Turing test to tell Computers and Humans Apart") is a type of challenge-response test used in computing to determine whether or not the user is human.

    You can also prevent duplicate submissions. You can take advantage of our unique submission feature to block multiple submissions from one system of one IP address by setting the "Loose check" or "Strict Check" respectively. Here is a guide to help you set unique submission in your form:  http://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form 

    You can also use our unique question feature to prevent from submitting duplicate submissions. Example: You can set one of your forms question (like cell number or email address) to be a unique question. This will not allow a user to use the same cell number or email address to submit your form. Here is a guide to help you:  http://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question 

    Hope this will help. Let us know if you need further assistance.