We haven't been receiving our notifications

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    EasternStarChurch
    Asked on January 05, 2016 at 01:20 PM

    Mots of the forms/requests have not been sending notifications - for almost month. Can that be looked into please?

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    creativewhs
    Answered on January 05, 2016 at 01:32 PM

    We are also not receiveing notifications. This has been a problem since 12/22/15

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    creativewhs
    Answered on January 05, 2016 at 01:38 PM

    Just found out I was on the Bounce list.
    Instructions for checking here:
    http://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list

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    victor
    Answered on January 05, 2016 at 03:27 PM

    Glad you were able to find the issue Creativewhs. 

    EasternStarChruch, I have just reviewed your form and emails. I did not find it in our bounce list. I verified your email history and notices that emails have been sent properly. Can you please verify if this emails are not in your jun or spam folder.

    If you are still not able to view emails, please let us know and we will be glad to take another look.

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    Carline 
    Answered on January 05, 2016 at 03:56 PM

    We are having the same issue. We have not been receiving any of the notifications.

     

    Can someone contact me asap, please?

     

     

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    victor
    Answered on January 05, 2016 at 05:02 PM

    To assist you better I have created a new thread that will be answered shortly

    http://www.jotform.com/answers/736971