What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is your website always unavailable lately?

    Asked by kingfisherweddings on January 05, 2016 at 02:02 PM

    Every time i go to click on your help/support lately it is never available. Please sort it out otherwise I am off. There is nothing worse than unresponsive pages and websites. Does my head in big time.

    All I get is a great big fat circle with a red line saying jot form is experiencing problems just now is not available.

    unresponsive unavailable jotform down
  • Profile Image
    JotForm Support

    Answered by jonathan on January 05, 2016 at 04:26 PM

    We apologize for any inconvenience caused. 

    We did have slow down issue recently due to denial of services attack on some of our servers. But as far as I have been informed, it had been rectified already. And all services had been up and in full working capacity.

    Please try also refreshing your browsers just to be sure it was not just a browser cache issue.

    Do let us know if issue consistently persist.

    Thank you.