Missing your Logo within the email(s)

  • Profile Image
    Asked on January 05, 2016 at 03:20 PM

    Hi Support !

    Checking the Email from form submission as well as auto-responder, your logo is no longer displayed, even after you confirm ´picture download´in the email client (ie. Outlook).

    The source of your logo is displayed as ´../images/win2_title_logo.gif?new´.

    Checking it with a browser at ´www.jotform.com/images/win2_title_logo.gif?new´the logo is there. I´ve tried to change the source, within the email settings, but this change will not be saved.

    BR Erwin

  • Profile Image
    Answered on January 05, 2016 at 05:39 PM

    This seems to have been removed due to other users requesting our logo to be removed from the submission email.