What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When does upload quota resets?

    Asked by PearlLogic on January 05, 2016 at 04:23 PM

    Just need to know if the 100 MB upload limit resets every month? If so does it reset a month after the upload was made?

    after MB a
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    JotForm Support

    Answered by david on January 05, 2016 at 06:23 PM

    Hi,

    The 100mb limit is a storage limit, not an upload limit.  It does not reset.  The only way to decrease this total is to delete submissions that have files attached.  You can upload as many files as you'd like, as long as you clear out space for the new ones.

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    Answered by PearlLogic on January 14, 2016 at 09:55 AM

    I deleted ALL submissions and the space still shows as used.

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    JotForm Support

    Answered by david on January 14, 2016 at 11:45 AM

    There was indeed one form with bugged file uploads.  I removed those uploads and now your account should show as having 0B used.  If there is anything else we can assist you with, let us know and we will be happy to help.