When does upload quota resets?

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    PearlLogic
    Asked on January 05, 2016 at 04:23 PM

    Just need to know if the 100 MB upload limit resets every month? If so does it reset a month after the upload was made?

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    david
    Answered on January 05, 2016 at 06:23 PM

    Hi,

    The 100mb limit is a storage limit, not an upload limit.  It does not reset.  The only way to decrease this total is to delete submissions that have files attached.  You can upload as many files as you'd like, as long as you clear out space for the new ones.

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    PearlLogic
    Answered on January 14, 2016 at 09:55 AM

    I deleted ALL submissions and the space still shows as used.

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    david
    Answered on January 14, 2016 at 11:45 AM

    There was indeed one form with bugged file uploads.  I removed those uploads and now your account should show as having 0B used.  If there is anything else we can assist you with, let us know and we will be happy to help.