What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    If we have more than 100 submissions, how do we get the rest of the submissions?

    Asked by Saparksfoundation on January 05, 2016 at 04:26 PM

    Currently we are on the free plan that jot form provides us. It allows 100 submissions per month, but we're not sure if we might go over this allowed amount. If we do by chance go over this amount is there still a way to receive the other submissions? Do we have to pay for the submissions if we go over 100? Were not sure how it works so if you could provide us with some explanation. Thank you! 

  • Profile Image
    JotForm Support

    Answered by david on January 05, 2016 at 06:33 PM


    If you go over the allowed amount and do not upgrade within a day or two, your forms will no longer accept submissions.  Users will be presented with an over quota error when trying to submit the form.  

    The forms would be reactivated when limits reset on the first day of the next month or when the account is upgraded.  You will be notified when you are close to your limits and allowed some time to be over them before the forms are disabled.