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    GetResponse integration won't work when other fields aside from Email and Full Name are mapped

    Asked by trakwebster on January 05, 2016 at 09:46 PM

    All right, I am glad you have fixed it.

    However, it appears that I can only pass two fields from Jotform to GetResponse. That is, I can integrate and send name and email, and no more.

    Is this correct?

    -- Arthur

    PS: When I make a form on GetResponse, I can send all fields. But I have tried many times now, since it's been fixed, to set up the GetResponse integration. If I match up name and email, it works. If I match up any other fields, then nothing arrives at all.

    Is that the way it works? It really won't pass anything except name and email. (The same limitation that the aweber integration has.)

    Please advise, thank you.

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    JotForm Support

    Answered by Welvin on January 05, 2016 at 10:03 PM

    As mentioned in the original thread, I can replicate this problem in the GetResponse Integration. 

    I have now forwarded this thread to our developers so they can check this further for us. I'm sure there is a glitch in the integration. If there are updates, you should know it through this thread.

    For now, you can integrate the full name and email fields. You can ask your users to update their details after confirming their subscription.

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    Answered by trakwebster on January 05, 2016 at 10:58 PM

    Ha ha ha ha ha ha ha ha ha!

    Ask the subscribers to clean it up!

    Good one!



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    JotForm Developer

    Answered by deniz on January 06, 2016 at 04:17 AM


    I've mapped my integration as seen below:





    And, the contact added like:

    For example, age is not working, but I can not add age from Get Response either.

    I think, some custom fields are broken in their side.


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    Answered by trakwebster on January 06, 2016 at 10:16 AM

    OK. Will you be communicating with GetResponse to get this fixed, so that your integration can work?

    -- Arthur


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    JotForm Support

    Answered by Welvin on January 06, 2016 at 12:05 PM

    The ticket is still assigned to Deniz so I think they are still working on this. We will make sure to let you know if there are updates.

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    JotForm Support

    Answered by NeilVicente on July 17, 2016 at 02:44 PM


    This is now fixed. Let us know if you're still having issues.