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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I remove or delete user-submitted uploaded files from form submissions?

    Asked by jenniferpham on January 05, 2016 at 10:09 PM

    I'm running out of account space and want to remove the uploaded files, and store them on my computer or Flash Drive to release space.  I can't find where I would do that. Please help.

    Page URL:
    https://form.jotform.com/52831072574152

    Submissions uploaded files delete submissions delete upload files delete
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    JotForm Support

    Answered by Jan on January 06, 2016 at 05:06 AM

    You need to delete the actual submission where the uploaded file attached is. Once you deleted the submission, it will also delete the uploaded file. Here's a guide on how to do it:

    1. In My Forms, select the form and the click the "Submissions" button.

    2. Scroll down and you will see the grid report. You can click the red "X" to delete the submission.

    3. You can also click the "Delete" button at the top right if you are viewing a single submission.

    4. Also, you can download all uploads on your form.

    Hope that helps. Thank you.