How do I remove or delete user-submitted uploaded files from form submissions?

  • jenniferpham
    Asked on January 5, 2016 at 10:09 PM

    I'm running out of account space and want to remove the uploaded files, and store them on my computer or Flash Drive to release space.  I can't find where I would do that. Please help.

    Page URL: https://form.jotform.com/52831072574152
  • Jan
    Replied on January 6, 2016 at 5:06 AM

    You need to delete the actual submission where the uploaded file attached is. Once you deleted the submission, it will also delete the uploaded file. Here's a guide on how to do it:

    1. In My Forms, select the form and the click the "Submissions" button.

    How do I remove or delete user submitted uploaded files from form submissions? Image 1 Screenshot 50

    2. Scroll down and you will see the grid report. You can click the red "X" to delete the submission.

    How do I remove or delete user submitted uploaded files from form submissions? Image 2 Screenshot 61

    3. You can also click the "Delete" button at the top right if you are viewing a single submission.

    How do I remove or delete user submitted uploaded files from form submissions? Image 3 Screenshot 72

    4. Also, you can download all uploads on your form.

    How do I remove or delete user submitted uploaded files from form submissions? Image 4 Screenshot 83

    Hope that helps. Thank you.