What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    when previewing my form, all of the fields that I made required showed up as errored including recaptcha.

    Asked by jannamcgaw on January 05, 2016 at 10:54 PM

    When I switched the fields to not required, the preview showed no errors. recaptcha doesn't have the option  to not be required so I had to take recaptcha off the form completely.  This makes me nervous.  Any advise?

  • Profile Image
    JotForm Support

    Answered by jonathan on January 06, 2016 at 06:01 AM


    I checked your jotform http://www.jotform.us/form/60037163078149 and I noted issue with it.


    You need to remove those fields that ask for Credit Card account data because this is considered a phishing form.

    This is in violation of the JotForm Terms of Use.

    The Phishing filter will disable your form and account.