What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I would like to switch from Premium Monthly to Yearly

    Asked by yuan691014 on January 06, 2016 at 12:55 AM

    Hi JotForm,

     

    Please tell me Howmuch does it cost? 

    And how to do it,

    thx.

    premium monthly
  • Profile Image
    JotForm Support

    Answered by Welvin on January 06, 2016 at 06:44 AM

    We don't offer the Premium Yearly anymore. The plan was renamed to Bronze and the price for Yearly is $159.00 USD, but we have a sale now and you can avail of it at 50% less, $79.00 USD. But you will have to cancel your current subscription in order to do that.

    Since you are subscribed through Paypal, here's how to cancel it to your Paypal account: http://www.jotform.com/help/336-How-can-I-cancel-my-PayPal-subscription.

    Let us know after you cancel it so we can request the refund for your last payment on January 5th to our billing team.

  • Profile Image

    Answered by yuan691014 on January 06, 2016 at 09:13 PM

    I had to cancel my current subscription.

    Please help me change to bronze for Yearly ($ 79.00 USD)

     

    thanks.

  • Profile Image

    Answered by Carina on January 07, 2016 at 06:17 AM

    First please cancel the Paypal subscription as advised by Welvin.

    To upgrade to the Bronze yearly:

    - Login to your account, select account (1) > upgrade (2) > select the Bronze plan (3) > select the payment schedule (4) > payment method (5) > click upgrade (6):

    Let us know if we can assist you further.