I would like to switch from Premium Monthly to Yearly

  • Profile Image
    yuan691014
    Asked on January 06, 2016 at 12:55 AM

    Hi JotForm,

     

    Please tell me Howmuch does it cost? 

    And how to do it,

    thx.

  • Profile Image
    Welvin
    Answered on January 06, 2016 at 06:44 AM

    We don't offer the Premium Yearly anymore. The plan was renamed to Bronze and the price for Yearly is $159.00 USD, but we have a sale now and you can avail of it at 50% less, $79.00 USD. But you will have to cancel your current subscription in order to do that.

    Since you are subscribed through Paypal, here's how to cancel it to your Paypal account: http://www.jotform.com/help/336-How-can-I-cancel-my-PayPal-subscription.

    Let us know after you cancel it so we can request the refund for your last payment on January 5th to our billing team.

  • Profile Image
    yuan691014
    Answered on January 06, 2016 at 09:13 PM

    I had to cancel my current subscription.

    Please help me change to bronze for Yearly ($ 79.00 USD)

     

    thanks.

  • Profile Image
    Carina
    Answered on January 07, 2016 at 06:17 AM

    First please cancel the Paypal subscription as advised by Welvin.

    To upgrade to the Bronze yearly:

    - Login to your account, select account (1) > upgrade (2) > select the Bronze plan (3) > select the payment schedule (4) > payment method (5) > click upgrade (6):

    Let us know if we can assist you further.