What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I Share the Data of Users from My Forms?

    Asked by metzef on January 06, 2016 at 05:46 AM

    Dear Jotform Team,

    I have a question concerning the Terms and I would  be grateful if you could help me.

    The FAQ and the Privacy Policy state that data will not be sold or shared and that data will not be accessed for non-administrative reasons.

    If I would like people to fill in my jotform-form, I need to publish it because I would like to share the link with the persons. The Terms however state that if I click on "publish" I will grant you the license to use and publish all data.

    Is it correct that if I use the "link" option under the "publish" button that the comment from the FAQ and Terms that data not be sold and shared is void - even if I use the European Server option?

    Thank you very much for your support.

    Best regards,

    Fabian   

     

     

     

    Page URL:
    http://www.jotform.com/terms/

    JotForm publish license FAQ
  • Profile Image
    JotForm Support

    Answered by mert on January 06, 2016 at 08:58 AM

    On Privacy Policy, all of the rules that you have mentioned are related to us not for our users. So, you can use the data from your users. Once you get the data, it's all between you and your user, JotForm doesn't claim any ownership at that time. 

    To prevent such adverse events, you can add your form a "Agreement". So, the users who fill your form must agree those terms, if they want to submit. "Terms & Conditions" widget could be proper for this scenario. You can link that widget with your terms and conditions page as well.

     

    If there are still some blank spots, please feel free to ask.

    Thanks.