What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Update required

    Asked by kingfisherweddings on January 06, 2016 at 05:50 AM

    Not being funny here like but half the help guides, video tutorials and stuff are now way out of date and don't apply any more. Can you please sort this out and up date everything as it is so frustrating spending hours learning and reading only to find it is no longer any use.

    video find and hours
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    JotForm Support

    Answered by Charlie on January 06, 2016 at 08:55 AM

    Apologies for the inconvenience. Could you please share us the outdated guides? Our developers are continuously making changes and improvements in our form builder, features, widgets, UI design and the likes. The guides might show some old user interface design but has the same functionality. Currently our developers are making big changes in the user interface, it's implementation may show up on all or a few users, depending on it's current stages. After we get confirmation from developers that a certain design or functionality has been fully added, changed or improved, we will make the necessary changes on a guide specific on it.

    Again, apologies for the confusion and the inconvenience.