What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can i see the files uploaded onto the jotform?

    Asked by sairam_3191 on January 06, 2016 at 07:41 AM

    i have created a jotform for uploading 3d designs but im not able to see those uploaded files.

    i have attached a screenshot of the email i received from jotform when i tried one for myself

    the jotform is available on the 3d printing service in my website

    Page URL:
    http://3dtoinfinity.myshopify.com/

    Screenshot
    JotForm how how can i uploaded files attached email
  • Profile Image
    JotForm Support

    Answered by Kiran on January 06, 2016 at 09:46 AM

    As I check the email notification in your JotForm, the uploaded file should be displayed as a link in the email received.

    When the submissions of your JotForm is checked, there is only one submission received with attachment while the other two submissions are not having any uploads. 

    Could you please test the form again and let us know if the issue still persists? We will be happy to help.

    Thanks!

  • Profile Image
    JotForm Support

    Answered by KadeJM on June 29, 2016 at 11:49 AM

    I see that you were previously asking about easily viewing uploaded file attachments from your email notification so we just wanted to let you know that it is now possible to attach them directly.

    Please check out https://www.jotform.com/blog/223-New-Feature-Get-Uploaded-Files-as-Email-Attachments to learn more and get started! :0)