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    The EU Data Transfer wizards hang up and display only Loading...

    Asked by Torstein on January 06, 2016 at 08:00 AM

    The Sub-users can access the correct number of submissions in any available form, but no data except the submission date/time is visible. When the same submissions are viewed in the main-user account all data is visible. 

    eu eu data eu transfer
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    JotForm Support

    Answered by jonathan on January 06, 2016 at 08:04 AM

    I was able to reproduce the issue on your account/username Torstein   

    The EU Data Transfer wizard doesn't proceed to completion.

     

    I have submitted a ticket report to our higher team support to check on this.

    We will notify you here for any update on the status.

    Thanks.