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bt5thgradeAsked on January 6, 2016 at 8:47 AM
I just upgraded the bt5thgrade@gmail.com account however the account still says I am listed as the free account. I paid with my personal paypal account under heaburke@yahoo.com . I was wondering if that had anything to do with the conflict.
Can you confirm that the bt5thgrade@gmail.com is set for the bronze plan?
Thank you,
Heather Thompson
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victorReplied on January 6, 2016 at 9:56 AM
Sorry for the inconvenience. I have verified your account and payment. While reviewing I noticed your account still indicating a free account. I have manually upgraded your account.
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