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Upgrade to BronzeAsked by bt5thgrade on January 06, 2016 at 08:47 AM
I just upgraded the email@example.com account however the account still says I am listed as the free account. I paid with my personal paypal account under firstname.lastname@example.org . I was wondering if that had anything to do with the conflict.
Can you confirm that the email@example.com is set for the bronze plan?
Sorry for the inconvenience. I have verified your account and payment. While reviewing I noticed your account still indicating a free account. I have manually upgraded your account.
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