What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
broken graphics on notification emailsAsked by criterions on January 06, 2016 at 09:42 AM
all of my graphics are coming in broken all of a sudden. This WAS working, but doesn't seem to be know. Can someone please tell me the correct format/link syntax to use to ensure that when an image is used as part of an email template, that it actually comes across? It's making the emails look very unprofessional.
I cloned your form to test it and the image came through in the email notification without issue:
Is this not showing properly on your end? Make sure you have images enabled in your email client. Some email providers, such as Yahoo, block images by default.
If this is still not working on your end, let us know which specific notification you are having trouble with and we will be happy to have another look.
this is the one I was having trouble with:
Click on the source code for your notification:
Then replace the first line from <p> to </p> with this code:
<p><img src="../uploads/criterions/form_files/jotform - banner - e-prescribe.png" alt="" width="542" height="146" /></p>
That should allow for the image to show as it does in your other notifications.
That line of code was already in there and it still doesn't work.
Try inserting the image using this link instead: