What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Integration form with Dropbox

    Asked by lrobinson on January 06, 2016 at 12:00 PM
  • Profile Image
    JotForm Support

    Answered by Charlie on January 06, 2016 at 02:33 PM

    You can setup Dropbox integration to your JotForm from by following this guide: http://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm. We also have other 3rd party storage services that you can check in our apps page here: http://apps.jotform.com/category/file_sharing_and_storage 

    Do let us know if you need more help on this.

  • Profile Image

    Answered by lrobinson on January 06, 2016 at 02:46 PM
    Charlie,
    I did follow that but do not see that it connected to my box when i submitted a draft form.
    Lynette Robinson
    20 Coonamessett Circle
    East Falmouth, MA. 02536
    508-563-5264
    ...
  • Profile Image
    JotForm Support

    Answered by EltonCris on January 06, 2016 at 08:32 PM

    Hello Lynette,

    Your most recent edited form is not integrated with Dropbox. Can you please name the form that is integrated with Dropbox? If it's not connected with Dropbox, then the integration might have failed. I suggest to try integrating your form again and see if that makes a difference.

    We'll await your update. Thanks!

  • Profile Image

    Answered by lrobinson on January 07, 2016 at 04:46 PM
    The form I want to integrate with Dropbox is FEF Grants Application 2016, and it says that the integration is up and running. But I do not see anything in my Dropbox folder. Thank you so much for your patience.
    One other question I have has to do with a budget form. Right now I have our applicants upload a spreadsheet document in word to our form, which is okay. What I would like is to have a spreadsheet in the form where I could set the set of fields (item, description, cost per unit, etc., and then they could add in their information, in both text and numbers. I assume there is no such application or wizard, right? I have tried a couple of options, but none accomplish what I need, unless i am doing it wrong. I have attached my budget form here to show you what i have them upload. Maybe that is the best way?
    Lynette Robinson
    20 Coonamessett Circle
    East Falmouth, MA. 02536
    508-563-5264
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on January 07, 2016 at 10:51 PM

    I check the mentioned form and it's not integrated to Dropbox. Did you just remove it? Can you give us the correct form URL?

    When you integrate the form to Dropbox, the folder will be created only when you receive the 1st submission. 

    Your other question will be answered here: http://www.jotform.com/answers/739380

  • Profile Image

    Answered by lrobinson on March 31, 2016 at 05:45 PM
    Please help me with this. Three people have received these error messages now, after 33 successful applications submitted. What do you think they are doing wrong or is it at your end? Thank you so much. Lynette Robinson
    Lynette Robinson
    20 Coonamessett Circle
    East Falmouth, MA. 02536
    508-563-5264
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on March 31, 2016 at 08:21 PM

    You have a new thread regarding the error. I will address the issue there, here's the link: https://www.jotform.com/answers/807558