What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I see that the Premium Monthly subscription on your account is already cancelled. Since the account is scheduled to downgrade to Free, I've manually downgraded it to Free. Please use the following link in order to upgrade your account with the same subscription.
Let us know if we can be of any further help. Thanks!