What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    need to pay my account

    Asked by robert122869 on January 06, 2016 at 12:48 PM

    My account was just cancelled , please run card on file again or send me link to pay now

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    JotForm Support

    Answered by Kiran on January 06, 2016 at 04:08 PM

    I see that the Premium Monthly subscription on your account is already cancelled. Since the account is scheduled to downgrade to Free, I've manually downgraded it to Free. Please use the following link in order to upgrade your account with the same subscription.


    Let us know if we can be of any further help. Thanks!