I have ordered material that is not what i was thinking i was going to receive- not your fault

  • jgm3360
    Asked on January 6, 2016 at 3:02 PM

    I thought this was the kind of vinyl that has the backing and front so when you remove the back, you still have the front material holding the decal together, then you rub the front after you place it on the object, and peal the top layer off,   what i ordered was just a backer to the vinyl, and is really hard with complicated designs to remove the back and hold together and transfer to the desired surface.  please let me know what is the correct material to accomplish this  

     

    many thanks

     

    Jim Murphy

     

    I need to cancel the two items back ordered on my order and return the two i received already-  

     

    Order Number SO 555430  account #188658

     

    email-  jmurphy@floridasealing.com

  • David JotForm Support
    Replied on January 6, 2016 at 7:45 PM

    Hi,

    My apologies, we are an online form builder and do not sell products.  If you have ordered through one of our forms, please contact the business owner for any refunds you require.