Getting this again: "Upload Error"

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    Asked on January 06, 2016 at 04:02 PM

    "Upload Error

    File could not be uploaded for some reason.

    Please go back and fix the problem(s)"


    Dear Jotform, can you please fix this?  This is a live form and our customers are contacting us but I have no idea how to fix this.

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    Answered on January 06, 2016 at 10:31 PM

    You are much right, I was able to replicate the problem in your form, I uploaded a very small file (17.1 kb) and it won't submit.

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    Answered on January 07, 2016 at 06:22 AM


    I noticed you have enabled FTP integration on your form. I'm suspecting you have the wrong authentication details or your FTP server's authentication details may have changed. Can you please reintegrate the form again via the submissions page by clicking settings (gear icon) on the upper right of the submissions, then > Send Uploads to FTP 


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    Answered on January 07, 2016 at 10:23 AM

    Wow, I would never have found that!

    Thank you Jeanette and Liyam!  Long live Jotform!