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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to unhide and show the Unique ID in a form?

    Asked by watchhelp on January 06, 2016 at 04:15 PM

    Hello!

    After reading an article I discovered Unique ID as a great way to increment by one numeral...and it works perfectly!

    My problem is this: Jotform tells me that the field is not supposed to appear in the form. I need it to appear. How do I make that field UNdisappear? Or is there a workaround that accomplishes the same end?

     

    Thanks!

    Mark 

     

    My demo form is:

    Unique Id-Test

     

    Page URL:
    https://form.jotform.com/60056549154153

    unique id unique JotForm problem workaround
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 06, 2016 at 11:10 PM

    You should try the random value generator instead.

    http://widgets.jotform.com/widget/random_value_generator

     

  • Profile Image

    Answered by watchhelp on January 07, 2016 at 10:46 AM
    Hi and thanks for your quickly reply.
    We need incremental not random.
    We want to use this to create job numbers for our customers when they drop
    off their watches. We are now at 147000 and need the next customer to be
    147001
    Suggestions? The Unique ID is perfect but we need to get it to show...how
    do we do that?
    Mark
    ...
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 07, 2016 at 01:32 PM

    This is not practical or possible. It is not known whether a user will (or how fast they will) complete a form. In other words, if three people load the form and it shows them UID_1,UID_2 and UID_3 and then the second person does not complete the form, there will be a gap in the ids. This is exactly the opposite of what the unique ID feature is designed to do. People expect the uids to be sequential upon completion, not before.

  • Profile Image

    Answered by watchhelp on January 07, 2016 at 03:46 PM
    Got it, point well made :)
    I did read that the unique ID CAN be provided in the emails, that is all I
    needed.
    Thanks! When I look over the widget list, you guys seem to have thought of
    everything!
    Mark
    ...
  • Profile Image

    Answered by watchhelp on January 07, 2016 at 04:46 PM
    Question:
    [image: Inline image 1]
    I just plugged in the Xverify widget...really cool. Then I plugged in the
    Preview Answers and seem to get a false positive. The Xverifiy caught an
    bad email address, it was corrected but the Preview widget is seeing it as
    empty....
    Thanks,
    Mark
    ...
  • Profile Image

    Answered by watchhelp on January 07, 2016 at 04:46 PM
    Hello again,
    It seems we have two problems:
    1)
    The Xverify widget and the Preview Submission don't play well together.
    Even when I made the Xverify NOT required, and then fill in the email field
    with a valid address, the email does NOT appear on the preview.

    2)
    I would like to:
    A) Preview and go back and correct if necessary. If corrections are made
    then user is taken to preview again.
    B) Once all is good, Print and Submit the nicer preview version, not the
    messier form version. (Even without the preview widget in place, the print
    and submit seem a bit funny, the submit button is first (left) the print is
    second leading folks to click submit and then they are not able to print.
    How about ONE button that says "Print and Submit" which does both. After
    printing you land at Thank You.
    [image: Inline image 2]
    here you EITHER preview OR print. After preview you can only submit...print
    does not show at that point.
    [image: Inline image 3]
    No email and no way to print
    [image: Inline image 1]
    this is without the preview widget installed...out of order and confusing.
    Thanks for your help!
    Mark

    --
    [image: Logo - Text - Horizontal.jpg]
    PHONE: 770.263.8669 or 800.896.8669 FAX: 770.263.0179 or 800.358.8767
    WEB: www.HurleyRobertsService.com /
    www.watchhelp.com
    EMAIL: care@watchhelp.com
    ADDRESS: 6990 Peachtree Industrial Blvd. Suite C Norcross, Georgia 30071
    *Expert Watch Repair Since 1980*
    Feel free to share your feedback: https://yotpo.com/go/umT5kr4W
    Thanks!
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on January 07, 2016 at 10:50 PM

    Hi,

     

    It seems like your concerns are not related to the title of this thread. To better assist you, I have moved your concerns to their respective threads. You can check the threads by following the links below:

    Xverify widget and Preview submissions not working properly
    http://www.jotform.com/answers/739374

    Questions about Print Preview and submit
    http://www.jotform.com/answers/739378

     

    Regards.