What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens if we reach our 100MB of space? Can we download and delete some of the submissions?

    Asked by glassartsociety on January 06, 2016 at 05:30 PM
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    JotForm Support

    Answered by jonathan on January 07, 2016 at 01:00 AM

    If you exceed you account allowed storage limit (i.e. 100MB for FREE accounts), the account will be temporarily disabled and will have Overlimit Status.

    You can decrease the accumulated space by deleting submissions that have uploaded submissions on them as wel.

    Take note that deleting submissions are pernament, and they cannot be restored anymore. Make sure you have a copy in case you need the deleted data later on.

    It will usually take at least 24hrs before the account will be reactivated again after you have decreased the space used by deletion.

    Hope this help. Let us know if you need further assistance.