How do I take my form off test mode?

  • RoadshowExpert
    Asked on January 6, 2016 at 6:35 PM

    I am new to Jotforms.  My form called "Deb's Zen02 Subscriptions Live" https://form.jotformeu.com/53334780504352

    Customers get an error message when they try to pay saying the form is on test mode.  How can I make the form work and take it off test mode?  I have looked at all the preferences etc and can't see any way to do this.

    Peter

    How do I take my form off test mode? Image 1 Screenshot 20

    Page URL: https://form.jotformeu.com/53334780504352
  • beril JotForm UI Developer
    Replied on January 7, 2016 at 4:26 AM

    Thank you for contacting us. I hope you enjoy while using JotForm.

    I've checked the setting of your Stripe Tool. I see that you are using Stripe Secret API Key and Stripe Publishable Key which is available for test mode.

    How do I take my form off test mode? Image 1 Screenshot 30

     

    To solve this, you need to use API keys for live version from your Stripe account as you see below:

    How do I take my form off test mode? Image 2 Screenshot 41

    I hope it helps.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.