- mikewilson81Asked on February 08, 2012 at 10:37 AM
Me and a couple of people have noticed that when using the save form work around, where it was at one time working fine, now goes to a blank white screen after clicking on the save button, then when using the back button the form is blank. The saved copy of the form is still emailed but the white screen has confused me. This is all being done on an Android mobile platform, don't know if that matters or not.Page URL:
- JotForm SupportMike_TAnswered on February 08, 2012 at 05:54 PM
Thank you for contacting us.
Are you able to reproduce this issue using any desktop browser like Google Chrome, FireFox, Safari etc? Is there any specific steps to reproduce the problem?
We are looking forward to hearing from you to proceed with the further investigation in this matter.
- mikewilson81Answered on February 10, 2012 at 09:24 AM
No, it is only happening on mobile browsers, I'm currently trying it on Android. It worked fine for awhile for several people now just shows the blank white screen after clicking on save for later. Can you try to pull it up in a mobile environment and see if you get the same thing? I really appreciate the help, thanks!
- fxrAnswered on February 10, 2012 at 01:45 PM
Its working fine here on Android 2.2 and its default browser.