Needs help regarding exceeded form quota.

  • rmevangelista
    Asked on January 7, 2016 at 3:53 AM

    I already delete all the submissions but seems I can't not use any more my form. What I could do?

  • Kiran Support Team Lead
    Replied on January 7, 2016 at 9:33 AM

    I notice that your account has already received 201 submissions for the current month. Please be noted that deleting the submissions will not reset the submission counter. If you are required to receive more submissions to the forms in your account, it is required to upgrade your account to paid subscription. The submission counter will be reset on the first day of the following month so that the forms will be activated then.

    Hope this information helps!