Mailchimp Integration Doesn't Work

  • zorachen
    Answered on January 07, 2016 05:00 AM

    Hi there


    It's awesome to find such an easy and convenient tool to create forms.

    I just tried to make people who submitted the form whose email can be imported into mailchimp mailing list, and I did created API from mailchimp and integrated with Jotform - but after trying sometimes, it still didn't work; the contact still couldn't be seen in mailchimp.

    Is it just the import process from mailchimp takes some time or the integration doesn't work at this moment?


    thanks a lot for your help,


  • mert JotForm UI Developer
    Answered on January 07, 2016 10:16 AM

    Hi Zora,

    After your thread, I tested the integration again and didn't replicate the same issue with you. In some cases, MailChimp API key stops working temporary, so I suggest you to get new API key and re-integrate the integration. Please, try this quick method and let us know the results.



  • zorachen
    Answered on January 07, 2016 11:45 PM

    Hi Mert

    Thanks for your instant help :) 

    yet I tried just earlier with new API Key created from mailchimp and integrated with new form here, seems the integration process succeeded, but I still couldn't see those contacts imported to mailchimp list - Is it my misunderstanding that all people filling the form whose emails will be imported to mailchimp simultaneously, this function still cannot work now - or I might miss some setting up process to enable the contacts import to mailchimp?


    thanks a lot!

  • mert JotForm UI Developer
    Answered on January 08, 2016 04:00 AM

    Hi again,

    Zora, you are most welcome. On MailChimp integration, if you edit a existent integration, it will not import previous submissions, it only adds the data after editing. To import all of the previous data, you need to remove the integration and re-integrate it.

    Also, on its wizard you need to check the option called "Add Existing Contacts to MailChimp":

    Mailchimp Integration Doesnt Work Image 1 Screenshot 0


    If you need any extra information, please let us know.


  • zorachen
    Answered on January 08, 2016 04:48 AM

    Hey Mert

    Thank you so much for such detailed explanation :D

    Finally I succeeded~~~ 

    and one more question,

    does Jotform provide the embedded code of each form for further utilization on other websites?


    best regards, :))))

  • mert JotForm UI Developer
    Answered on January 08, 2016 05:02 AM

    Zora, I need to split your last question from this thread. You can find that question on the following link:


    It will be answered right away.