What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    form freezes when clicking submit

    Asked by pccstudentmin on January 07, 2016 at 10:03 AM

    We have a sign-up active right now and several parents, depending on the browser they are using, find that the form freezes or produces a please wait (for an indefinite period of time).  Is this an issue you can assist with?

    Page URL:

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    JotForm Support

    Answered by david on January 07, 2016 at 01:42 PM


    It looks like the Twitter widget may be the cause.  Try removing the Twitter widget to see if that allows for the form to function properly once again: