form freezes when clicking submit

  • pccstudentmin
    Asked on January 7, 2016 at 10:03 AM

    We have a sign-up active right now and several parents, depending on the browser they are using, find that the form freezes or produces a please wait (for an indefinite period of time).  Is this an issue you can assist with?

  • David JotForm Support
    Replied on January 7, 2016 at 1:42 PM

    Hi,

    It looks like the Twitter widget may be the cause.  Try removing the Twitter widget to see if that allows for the form to function properly once again:

    form freezes when clicking submit Image 1 Screenshot 20