What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my account not working?

    Asked by Kristen Bennett on January 07, 2016 at 10:49 AM

    I have tried to login in to my account and it tells me it will send login info and nothing...I have tested the forms and they are not responding.

    Please help.



    Kristen Bennett

    LogoWear Plus

    Page URL:

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    Answered by victor on January 07, 2016 at 01:27 PM

    Sorry for the inconvenience. Could you please indicate exactly what your issue is. I have just reviewed your account and everything seems fine. Your account is active and your forms are opening correctly in the browser.

    If you forgot your password, you can use the FORGOT PASSWORD link to reset it. You can use your email address.

    Please let us know if you require further assistance.