What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When I use JotForm it does not include the email address of the person that submitted the form. Is there anyway to have their email address included?

    Asked by Clay Padgett  on January 07, 2016 at 11:35 AM

    all of my forms come in saying 

     

    JotForm noreply@jotform.com via amazonses.com
    JotForm email use My Forms style size
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    JotForm Support

    Answered by Kiran on January 07, 2016 at 03:39 PM

    I'm not sure if I understand your query correctly. I see that the email address entered is being displayed in the body content.

    If you are referring to the email address to be displayed in the sender email, unfortunately it is not possible since the sender email ID will be one to send the emails. You may select JotForm's default email addresses or you can configure your own email addresses or use SMTP in the sender email ids.

    Hope this information helps! If you are referring to something different or need any further assistance, please let us know. We will be happy to help.