What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    After purchasing "silver plan" still showing "Free" in my account

    Asked by pratikmewada on January 07, 2016 at 01:50 PM

    Hey there!

    I recently purchased your silver plan.
    But, still my account is reflecting "Free" in my account and the submission limit is still showing "520"

    Could you please let me know when will my upgrade be added in my account?

     

    Pratik

    my account after in silver
  • Profile Image

    Answered by pratikmewada on January 07, 2016 at 02:25 PM

    Jotform Support!

     

    PLEASE RESPOND.

  • Profile Image

    Answered by pratikmewada on January 07, 2016 at 02:29 PM

    Anyone?

    Please....

     

  • Profile Image

    Answered by victor on January 07, 2016 at 06:36 PM

    Sorry for the delay, as you may noticed your account already reflects your plan correctly. Please review the following thread that was created with the answer you were looking for.

    http://www.jotform.com/answers/739075-Account-still-indicate-Free-after-upgrade