I am trying to downgrade from bronze and stop being billed

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    Asked on January 07, 2016 at 01:54 PM
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    Answered on January 07, 2016 at 06:24 PM

    I have checked your account and I can see that you still have a subscription since it just got renewed today, however, I can see that the subscription is scheduled to end on February 8, 2015.

    Let us know if you need any further assistance. Thank you.