What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PayPal Pro : Ability to check the Credit Card information before to submit the form

    Asked by Johannes_WCT on January 07, 2016 at 02:02 PM

    When users fill out the credit card form they can submit the form without filling out correct payment details.

    Is there a way for the form to check the credentials first ?

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    JotForm Support

    Answered by Kevin_G on January 07, 2016 at 06:05 PM


    I checked your form and the PayPal Pro integration. However, there is not an option to check the Credit Card info before submit the form.

    I will escalate it to our second level and you will be notified if the feature is developed, we will let you know any news via this thread.


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    JotForm Support

    Answered by NeilVicente on January 24, 2016 at 11:03 AM


    Users can submit the form but that doesn't mean that the submission will go through if their payment information is incorrect.

    We can implement a client-side validation for the credit card using algorithm, but that's all we can do with regards to validation. We will let you know if and when it becomes implemented.