What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Changes to forms not saving again.

    Asked by afunnell on January 07, 2016 at 02:51 PM

    I have had this problem before with no real solution...it is happening again.  Sometimes it saves changes but most of the day it will not save.  I have a deadline and needs this working asap.  I have tried everything as I have been instructed to do in the past.  This is a know problem for many users (all over your forums) that must be fixed asap.  Please help!

     

    problem solution deadline all
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    JotForm Support

    Answered by Chriistian on January 07, 2016 at 09:12 PM

    Hi,

     

    I cloned your form and I was unable to replicate the issue. The cloned form saves properly when I make some changes.

    Perhaps this might be an issue with your network? Have you tried using a different computer and see if the issue persists?

     

    We will wait for your response,
    Regards.