What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Customize PDF Form Submission

    Asked by lifebridgenstanca on January 07, 2016 at 03:00 PM

    Hi JotForm Team,


    I would like to ask you if there is a way to change the layout for the PDF form after the submission that comes with the email.


    I have this form created with JotForm:


    and this is the form that is sent to me after the submission:



    and this is the original:



    Is there a way to have the submitted form to look as close to the original form as possible?


    Thank you in advance,




  • Profile Image
    JotForm Support

    Answered by Chriistian on January 07, 2016 at 08:22 PM



    Unfortunately it is not possible to change the submission PDF layout  to look just like the form. The PDF is actually generated on our servers and makes use of the default layout to display the form's submission data for all forms.


    Do inform us if you need further assistance,


  • Profile Image

    Answered by lifebridgenstanca on January 08, 2016 at 09:10 AM



    thank you for your reply.

    Well, I guess, this could be another feature you could add in the feature. I would definitely like something like this and I would buy a more expensive plan just because of this feature.


    Thank you,


  • Profile Image
    JotForm Support

    Answered by Kiran on January 08, 2016 at 12:05 PM

    Apologies. We already have a feature to customize the PDF form. But I'm not sure if you can get the same layout as you show in the original form. You may customize the PDF submission from the submission form by clicking of Get PDF icon and then Customize in the Submissions view.

    You may add some additional image/text to the PDF and change the layout using this feature. Please give it a try and let us know if you need any further assistance. We will be happy to help.