Form Configuration Error using Braintree integration

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    Asked on January 07, 2016 at 03:24 PM

    We have a braintree account and we have used it as the payment gateway on the form..However, When you pull up the form it says this: Please help ne configure my form correctly to accept payment. Thanks so much Beverly Jenkins 


    This is the error Message: : Payment processing for this form will not work due to Braintree configuration error. 


    Blessings and many thanks for your help! 

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    Answered on January 07, 2016 at 08:45 PM

    Thank you for providing us with the details and screenshot of the error.

    However when I checked this time on your jotform I could not reproduce the error anymore.

    The form seems to be working fine now.

    I have not modified anything on the form at this time, but can you please test/check also again on your side. Perhaps that was a temporary glitch and had resolve already by itself.

    Please let us know if issue still persist.