- bimrAsked on January 07, 2016 at 03:24 PM
We have a braintree account and we have used it as the payment gateway on the form..However, When you pull up the form it says this: Please help ne configure my form correctly to accept payment. Thanks so much Beverly Jenkins
This is the error Message: : Payment processing for this form will not work due to Braintree configuration error.
Blessings and many thanks for your help!Page URL:
- JotForm SupportjonathanAnswered on January 07, 2016 at 08:45 PM
Thank you for providing us with the details and screenshot of the error.
However when I checked this time on your jotform http://www.jotform.us/form/53346574949167 I could not reproduce the error anymore.
The form seems to be working fine now.
I have not modified anything on the form at this time, but can you please test/check also again on your side. Perhaps that was a temporary glitch and had resolve already by itself.
Please let us know if issue still persist.