What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Confirmation emails are not being receivedAsked by ASMCOLLECTIONS on January 07, 2016 at 03:34 PM
WHEN OUR CLIENTS COMPLETE OUR FORMS, "FILE A CLAIM" AND "DTC" I AM SUPPOSED TO RECEIVE A COPY OF THE FORM DETAILS TO MY EMAIL. I HAVE NOT BEEN RECEIVING THESE COPIES TO MY EMAIL.
I see that you already have a thread about this issue here: http://www.jotform.com/answers/678341791 where my colleague had followed up with you, so I would like to ask you to keep replying back to this thread from now on.
This is the link to the current thread: http://www.jotform.com/answers/739027
The reason why I ask this is because I will raise this to our developers for closer inspection and they will update you here as soon as there are any news in regards to this.
Can you please tell us if you are getting the test emails - received when you click on Test Email button?