Downgrade

  • mrscanlon
    Asked on January 7, 2016 at 4:10 PM

    Keep trying to downgrade my membership.  It keep saying "processing" but will not take.  Please downgrade my account to the free one.

  • victor
    Replied on January 7, 2016 at 8:50 PM

    Sorry for the inconvenience. I have just verified your account and did notice that is schedule to be downgraded on 1/25/2016, when your current month ends.

    I also suggest log into your Paypal account and cancel your subscription, so you are no longer billed.

    If you require additional information, please let us know and we will be glad to help.