How can I get back deleted data?

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    adea
    Asked on January 07, 2016 at 05:25 PM

    I just realized I did something very stupid.  I deleted a field from 2 forms because a particular meeting was over.  I wanted to make sure that people didn't see the fields for future submissions.  When I saw the message that associated data would be removed I thought it meant that any information in my associated rules/conditions would be removed.  I now realize in hindsight it means that any data that we had gathered would be deleted.  This is not good.  Is there any way that I can retrieve the data from 2 reports?  The reports are https://form.jotform.com/53155207835152 and https://form.jotform.com/53146927434156.

     

    Carolyn

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    Mike_G
    Answered on January 08, 2016 at 12:23 AM

    I would recommend you visit the Revision History of the form and revert to the time when the fields were not deleted yet. 

    You can use this guide as reference: 

    How-to-View-Form-Revision-History

    Let us know if you need any further assistance. Thank you.

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    adea
    Answered on January 08, 2016 at 01:26 PM

    Thanks so much.  That fixed my problem.

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    david
    Answered on January 08, 2016 at 05:58 PM

    Glad to hear it!  If there is anything else we can assist you with, let usk now and we will be happy to help.

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    abajan
    Answered on January 09, 2016 at 01:20 PM

    Hi Carolyn,

    It's worth noting that if you want to hide any field in a JotForm from users, you could right-click the field (or click the field and then click the cog indicated below) in the form builder and then click Hide Field:

    But I'm happy you were able to retrieve the deleted data.


    Cheers