What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I get back deleted data?

    Asked by adea on January 07, 2016 at 05:25 PM

    I just realized I did something very stupid.  I deleted a field from 2 forms because a particular meeting was over.  I wanted to make sure that people didn't see the fields for future submissions.  When I saw the message that associated data would be removed I thought it meant that any information in my associated rules/conditions would be removed.  I now realize in hindsight it means that any data that we had gathered would be deleted.  This is not good.  Is there any way that I can retrieve the data from 2 reports?  The reports are https://form.jotform.com/53155207835152 and https://form.jotform.com/53146927434156.



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    JotForm Support

    Answered by Mike_G on January 08, 2016 at 12:23 AM

    I would recommend you visit the Revision History of the form and revert to the time when the fields were not deleted yet. 

    You can use this guide as reference: 


    Let us know if you need any further assistance. Thank you.

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    Answered by adea on January 08, 2016 at 01:26 PM

    Thanks so much.  That fixed my problem.

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    JotForm Support

    Answered by david on January 08, 2016 at 05:58 PM

    Glad to hear it!  If there is anything else we can assist you with, let usk now and we will be happy to help.

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    JotForm Support

    Answered by abajan on January 09, 2016 at 01:20 PM

    Hi Carolyn,

    It's worth noting that if you want to hide any field in a JotForm from users, you could right-click the field (or click the field and then click the cog indicated below) in the form builder and then click Hide Field:

    But I'm happy you were able to retrieve the deleted data.