I am getting an email that says I have reached my account limits.

  • transactionsctg
    Asked on January 7, 2016 at 5:37 PM

    I am getting an email that says I have reached my account limits. I recently increased it and the space used on the site doesn't show anything is ful

  • Chriistian Jotform Support
    Replied on January 8, 2016 at 3:10 AM

    Hi,

     

    I see you are using a Bronze account. I checked your submissions and file uploads, and everything seems to be below the account limit. This limit you are receiving may be related to the Email limit for Submission Forward and Reply. Paid accounts are limited to 100 forward/reply per hour, while Free accounts are limited to only 20 forward/reply. This is done to prevent abuse from spammers. You can simply wait for an hour then the counter for forward/reply will reset to 0.

     

    Do inform us if you need further assistance,
    Regards.