Can submissions be encrypted?

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    Asked on February 08, 2012 at 05:15 PM

    We would be using forms in order to collect new patient data online as a "pre-visit" form.  In order to protect their personal health information, is there a way for JotForm to encrypt their submissions so that 3rd parties cannot intercept the information without a password?

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    Answered on February 08, 2012 at 07:05 PM

    SSL forms using our URLs are by defination encrypted communicatons between client and server.

    To guarantee a completely secure environment, you should also remove the sensitive data from your email notifications and only view the submissions on 

    Ideally, you should also try to regularly download the submissions and then delete them from our server. 


    Hope that helps, let us know if you have any further concerns or questions. 

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    Answered on February 13, 2012 at 01:27 AM
    Thank you for your response. Just to clarify, in the scenario below, are
    we the client or are you referring to our clients (the ones filling out the
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    Answered on February 13, 2012 at 09:04 AM

    The client side is the form user or anybody who is filling up the form and submits it.

    Please let us know if you have other questions or concerns.