What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When I click submit form it just hangs - doesn't go to the paypal screen

    Asked by danielivey on January 08, 2016 at 09:35 AM
    Page URL:

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    JotForm Support

    Answered by BJoanna on January 08, 2016 at 12:38 PM

    I have tested your form and I was not able to replicate mentioned issue.

    When I submitted your form I got redirected to PayPal page. 

    Are you still unable to submit your form? Maybe it was temporarily issue. IF you are still unable to submit your form, please tell us which browser and device you are using? 

    Let us know if you need further assistance.