What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Thank you text not showing as expected

    Asked by SunbridgeInstitute on January 08, 2016 at 11:08 AM

    Hi there! When I view my Thank You page, it looks like there's a white box behind the text, but when I actually use the page to submit, it looks like the screen shot attached here. I thought that I had already addressed this in a previous help-ticket, and added some CSS to fix it, but now it's doing it again. How can I correct this? 

    Page URL:

  • Profile Image
    JotForm Support

    Answered by BJoanna on January 08, 2016 at 02:14 PM

    Thank you for contacting us.

    If I understood your question correctly you want that background color of your thank you page is white. 

    You can achieve that by Injecting Custom CSS.  Inside of your Form Builder select Setup & Embed tab, then click on Preferences, then select Form Styles tab and inside of Inject Custom CSS field at the bottom of existing code paste this code:

    #stage {

    background: #FFFFFF!important;


    When you add this code your Thank You page will look like this. 

    Hope this will help. Let us know if you need further assistance.