What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Drag&Drop uploader not uploading files stuck at uploading message

    Asked by jamiedav1 on January 08, 2016 at 01:45 PM

    The "Uploading" message never changes and the file never uploads.  Thanks!

    drop uploads message
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    Answered by Sammy on January 08, 2016 at 11:55 PM

    There have been no updates about changes to the drag&drop upload widget.

    I tested the widget and it appears to be throwing some errors in the browser console, clearing the file also in the uploader results in the upload button not being shown again.

     

    I have fowardd this r development team for further investigation and resolution once they have any updates regarding this you will be notified via this thread.

    "

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    JotForm Support

    Answered by TitusN on April 12, 2016 at 01:38 AM

    Hello,

    Thank you for your patience. 

    This is now fixed - you should be able to complete your file uploads successfully. 

    Please check - let us know how we can help further.