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Form not Sending Recipient EmailAsked by gmaijala on January 08, 2016 at 01:55 PM
My form is not sending recipient emails after form is submitted. The test email works, but it's not working when an actual order is placed live. Also, I noticed a little gear icon on my recipient (thank you) email when I click on the email button to edit, add or remove emails. I don't know what that means or how to fix it.
recipient recipient email email Emails icon hello
The gar icon indicates that that email template is an autoresponder (its used to distinguish between the notification and autoresponder emails)
I checked our email logs and all emails are being sent correctly.
I sent some test data and was able to receive the thank you email
Kindly check your SPAM inbox to see o the mails are being flagged accidentally.