- gmaijalaAsked on January 08, 2016 at 01:55 PM
My form is not sending recipient emails after form is submitted. The test email works, but it's not working when an actual order is placed live. Also, I noticed a little gear icon on my recipient (thank you) email when I click on the email button to edit, add or remove emails. I don't know what that means or how to fix it.
- SammyAnswered on January 09, 2016 at 12:09 AM
The gar icon indicates that that email template is an autoresponder (its used to distinguish between the notification and autoresponder emails)
I checked our email logs and all emails are being sent correctly.
I sent some test data and was able to receive the thank you email
Kindly check your SPAM inbox to see o the mails are being flagged accidentally.