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    Can I set a Condition that causes certain fields not to appear in the email?

    Asked by MCIVcreative on January 08, 2016 at 02:09 PM

    I'm using my form as a "Work Order Generator" for my clients buying photography sessions.

    The email that goes to them is referred to in my contract w/ them and it needs to have as little "clutter" as possible to ensure that it is clear enough to be legally viable.

    On the form, clients indicate how many locations we'll need to visit on their wedding day as we photograph them.

    I have Conditions on my form to ensure that if they say, for example, "I have 2 locations," the form only navigates them to 2 pages where they input the location details we will need. However, there are a total of 10 pages where details can be entered.

    My problem is that when they get the email it includes the other 8 fields, which are empty because they were never navigated to the pages to fill them in.

    How do I "hide" the unused fields in the email?

     

    Page URL:
    https://form.jotform.com/53636317848162

    Screenshot
    email in a sessions problem fill unused fields
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    Answered by Sammy on January 09, 2016 at 12:57 AM

    Unfortunately there is no conditions to exclude empty Fields in email notifications, you cnan however set the option to exclude empty fields in emails under form preferences.

    NB. This will only work for unmodified autoresponder and notification emails.